NHS hospitals
“There is lots and lots of potential benchmarking data out there. The approach that Dr Foster have developed to analysing that data simply and clearly has the potential to make a significant impact on our ability to work with clinical teams to deliver improvements in productivity and quality of services.” - Richard Kirby, Chief Operating Officer, Sandwell and West Birmingham Hospitals NHS Trust
NHS hospitals are currently expected to make unprecedented efficiency savings while improving quality of care and health outcomes. It’s a tough challenge, but we’ll do our best to help by making sure you have the best, most insightful information available.
Our solutions can give you the information you need to benchmark and improve performance in these key areas:
Performance dashboard
TrustView is an online ‘quick-look’ overview tool for non-specialist users within acute hospital trusts. The tool provides top-level information on clinical quality, clinical efficiency and market share (covering both the PCT and GP markets).
Hospital trusts can use the dashboard to identify areas of concern and their existing subscriptions to drill-down into the data to see the factors driving that concern.
Quality
The Real Time Monitoring tool (RTM) is a web-based solution that monitors and identifies potential process, clinical and coding problems around key indicators of clinical quality, including mortality (HSMRs), length of stay, readmission rates and patient safety. Find out more.
Mortality Comparator is available free of charge to all RTM users, enabling them to investigate and understand the Summary Hospital-level Mortality Indicator (SHMI) rapidly, easily and dynamically, and embed this indicator within their wider quality and mortality management programmes. It provides a detailed comparison between the HSMR and SHMI, not only at a trust level, but also compared with national and chosen peers, to provide insights down to individual diagnosis group level. Click here to find out how East Kent Hospitals NHS Foundation Trust undertook a root cause analysis of its SHMI using Mortality Comparator.
The Global Comparators project brings together leading academic hospitals in England, the USA, the Netherlands, Belgium and Italy to benchmark information, compare outcomes and collaborate through the sharing of best practice.
The Clinician Outcomes and Benchmarking (COB) system is an easy-to-use, web-based tool offering information on individual clinical performance that can be benchmarked and monitored against the national average.
Meridian Intelligence, delivered with our partners Optimum Contact, provides a real-time platform for the capture, analysis and reporting of patient feedback, safety and quality metrics and audit activity. The data capture is available through multiple channels including online, handheld devices, email, kiosks, SMS text, paper and telephone. More on Meridian Intelligence
And because we know that every trust will have its own unique challenges, we can also create bespoke solutions to address those challenges, such as creating a unique basket of quality indicators to benchmark the performance of a specialist trust or conducting an in-depth analysis of the data underlying mortality ratios.
Efficiency
Intelligent Process Improvement (iPI), our new partnership with GE Healthcare Performance Solutions, looks to improve the quality of care and efficiencies of hospitals across England. The partnership combines Dr Foster’s thorough benchmarking data from hospitals across England with GE’s world-recognised operations methodologies and advisory expertise. iPI provides hospitals access to very specific, individualised data in four strategic areas – patient experience, workforce, effectiveness and efficiency – to rapidly achieve significant cost savings, improved efficiency and higher quality of care. Early adopter, Ipswich NHS Trust, has realised significant benefits including numerous quality improvements and an estimated £1.8 million in overall savings. Download the iPI brochure
Practice and Provider Monitor (PPM) is a web-based strategic planning and performance measurement solution, which identifies how providers can make savings and improve efficiency around key areas, such as length of stay, bed day savings and emergency readmissions. More on PPM
We can also support the drive for efficiency savings with our bespoke solutions. To support the development of one trust’s strategies for change, for instance, we provided a comprehensive overview of clinical and financial performance, detail on the areas with the greatest scope for cost-savings, commentary, interpretation and a set of prioritised recommendations.
Market share
Hospital Marketing Manager (HMM) helps trusts to plan, develop and market their services and understand how provision relates to population need, by providing insight into admission patterns across the local healthcare economy. Read more about HMM
In addition to HMM, we have also created bespoke reports for trusts wishing to explore in detail the impact on their market share of different strategic options for the organisation of clinical services. The potential financial value of each option was a key part of these evaluations.